Privacy Policy

This website, https://www.saccalife.com (“Website”), is owned and operated by Sacca (hereinafter referred to as “Saccalife” or “Company”) having its registered office at:

Address:
Evergreen Associates

1st Floor, Building No. 40, Salai Street, Muthialpet, Puducherry – 605003, India
Support Email: support@saccalife.com
Sales Email: aravind@saccalife.com
Phone: +91-7550154511

We request you to read this Privacy Policy carefully to understand how we handle your information when you access, browse, or use our Website.

At Saccalife, the privacy and protection of your personal data are of utmost importance. This Privacy Policy explains what information we collect, how we use it, and the rights you have in relation to your data. Our practices are aligned with applicable laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

User Consent

By accessing and using the Website, you acknowledge and agree that you have read and understood this Privacy Policy. You expressly consent to the Company collecting, processing, storing, and disclosing your personal information in accordance with this Policy. If you do not agree with the terms stated herein, we request you not to use this Website.

Continued use of our Website will constitute your unconditional consent to the collection and handling of your data as described.

Personal Information We Collect

We collect information to provide better experiences while fulfilling orders with security and transparency. Personal Information refers to both Device Information and Order Information.

Device Information

Automatically collected details include:

Your browser type, IP address, and time zone
Device type, operating system, and unique device identifiers
Pages you view, time spent on the site, and actions such as clicks
Referring websites or search terms
Cookies, log files, pixels, and web beacons

This helps us monitor performance, detect security issues, and improve the browsing experience.

Order Information

When you make or attempt to make a purchase via the Website, we may collect:

Full name
Billing and shipping address
Contact details (email, phone number)
Payment method details (processed securely through third-party providers)
Product preferences or personalization data

We use this to:

Process payments and deliver orders
Provide customer support
Share invoices/receipts and shipping details
Protect against fraudulent transactions

How We Use Your Personal Information

We collect, store, and process your data for:

Order Fulfillment: Completing transactions, shipping, and providing order confirmations.
Communication: Sharing updates about your orders, responding to queries, or notifying changes in policies.
Fraud Prevention: Screening transactions for fraud detection and security monitoring.
Personalization: Offering recommendations and personalized experiences.
Marketing & Promotions: With your consent, sending updates, newsletters, or offers (unsubscribe available anytime).
Research & Analytics: Studying usage behavior to improve services and add value for users.

Sharing of Personal Information

Service Providers: We may share data with trusted third-party partners (payments, logistics, IT services) strictly for service fulfillment purposes.
Legal Disclosures: We may disclose information to government authorities or law enforcement if required by applicable law, regulation, or legal request (subpoena, warrant, or court order).
Your Authority: We will never sell or misuse your information. Any sharing with third parties for marketing will only happen with your explicit consent.

Cookies & Tracking

We use cookies and tracking technologies to enhance your browsing experience. Cookies help us remember preferences, analyze traffic, and improve website functionality. You can disable cookies in your browser, but this may limit certain features of the Website.

Your Rights

Depending on your location, you may have the right to:

Access or request a copy of your personal information
Correct, update, or delete your data
Withdraw consent for promotional communications
Restrict or object to certain types of data processing

For such requests, please reach out at support@saccalife.com.

Data Retention

Your data is retained only for the duration required to fulfill orders, comply with legal obligations, or provide ongoing support. Order-related information may be stored unless you specifically request deletion, subject to compliance with applicable regulations.

Children’s Privacy

Our Website is intended only for individuals above 18 years of age. We do not knowingly collect data from children under 14 years. If you are a parent/guardian and believe your child has provided personal information to Saccalife, please contact us immediately. We will take prompt action to remove such data.

Newsletters & Communication

Frequency: Up to 2 newsletters per month.
Opt-In: Requires double opt-in confirmation (via email link).
Opt-Out: You may unsubscribe at any time.
Confidentiality: Your contact details will not be shared with third parties outside the purposes described herein.

Data Security

We implement reasonable technical and organizational measures—including SSL encryption, restricted access, firewalls, and secure storage—to protect your information from loss, unauthorized use, or disclosure. However, no transmission over the internet can be 100% secure, and you accept associated risks when using our Website.

Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Updates will be posted on this page with the "Last Updated" date. We encourage you to review the Privacy Policy periodically.

Contact Us

For questions, concerns, complaints, or requests regarding data privacy:

Evergreen Associates
1st Floor, Building No. 40, Salai Street, Muthialpet, Puducherry – 605003, India
Support Email: support@saccalife.com
Sales Email: aravind@saccalife.com
Phone: +91-7550154511